Intego Mac Podcast, Episode 80: When should you upgrade your Mac?

Macs last a long time, but whatever your needs, you’ll need to upgrade your Macs eventually. Whether you buy new or used, there comes a time when you need more power, RAM, storage, or all of the above. You don’t necessarily have to upgrade your entire Mac. We discuss the different variations of upgrading your Apple hardware.

Check out <a href=”http://podcast.intego.com/80”>the latest episode of The Intego Mac Podcast, which I co-host with Josh Long. We talk about Macs and iOS devices, and how to keep them secure.

Problems Logging into Google Account in Apple Mail for Mac, After macOS 10.4.4 Update

Update: This issue has been fixed.

I updated my iMac to macOS 10.4.4 yesterday. This morning, when I went into my home office to work, I found that I needed to log into my Google account (I have my personal domain hosted on a Gsuite account) in order to get email.

Email

I clicked Open Safari, and Safari opened a private browsing window with a login page for Google. I entered my email address and password, then a one-time code, and it bounced me back to Mail, but all I saw was this:

Login

Something wasn’t sending the appropriate token back to Mail to allow the login. (I later tried creating an app-specific password for Mail on Google, but that was refused; it looked like the login it was requesting was not specific to Mail, but to the Google account in general.)

This was only happening on my iMac, which I had updated to macOS 10.4.4; not my MacBook Pro which hadn’t been updated, nor my iPhone. I called AppleCare, and they had me create a new user account on the iMac, where the same thing happened, confirming that the problem has something to do with this Mac, rather than my user account.

One thing that surprises me is this authentication procedure via Safari. In the past, I’m sure I entered my Google password in Mail, or in the Internet Accounts pane of System Preferences, and this Apple support document shows that you enter your password in Mail. So I’m not sure if this new process is causing the problem, or, as the Apple Care senior support person said, it has something to do with a certificate.

This is, of course, quite problematic. If you rely on email for your work, and can’t get your email, you are hindered. I can get the email on my other devices, or I can use the Gmail web interface, so I’m not totally locked out, but still; I manage my email in the Mail app, and don’t like using the web.

This sort of issue raises the question of whether it’s really safe to use an email system that does not work with standard username/password authentication. For some reason, the login requires transiting via a web browser, which means there is a weak link that can break.

In any case, I’m throwing this out in case anyone else has this problem. The Apple Care technician said that he was sending this to engineering as a high-priority issue, and doesn’t think that a macOS update would be required, that he thinks it’s most likely a certificate that may simply need to be updated. I’ll post more info when I get it.

Update: There’s an Apple forum thread about this issue, so it’s clearly a problem affecting a lot of people. Some users are reporting that this was a bug in the beta version of macOS 10.4.4, which was duly reported by many testers. If so, Apple really messed up, because so many people use Google for their email.

Some users are able to get their accounts to work by deleting the existing Google account, then re-creating it as an IMAP account, but this means that it isn’t recognized as a full Google account, which is problematic for those who use Google for calendars and other services.

The Best Mac Cleanup Tips for Digital Spring Cleaning

Spring is in the air. You can tell because the birds are starting to chirp, the days are getting longer, and you’ve set your clock ahead.

Whenever spring comes, something deep inside us prods us to clean things out. Our home, our garage, our basement… so why not our Macs? We accumulate clutter in the colder, darker months, and with more light and warmer weather, it’s a good time to take stock of things and decide what you need to keep, and what you can toss.

In this article, I present a roundup of the best Mac cleanup tips for spring cleaning your Mac. This is especially important if you have a Mac with an SSD as space is more limited than a hard drive. Some of these tips are simple, some take a bit more time, but they’ll all help you tidy up your computer.

Read the rest of the article on The Mac Security Blog.

Intego Mac Podcast, Episode 71: How to Securely Dispose of Hard Drives

A Messages prank, Google getting caught with a hidden mic, and password managers have flaws. And we discuss destroying hard drives creatively.

Check out the latest episode of The Intego Mac Podcast, which I co-host with Josh Long. We talk about Macs and iOS devices, and how to keep them secure.

Intego Mac Podcast, Episode 69: Why Doesn’t Apple Have a Bug Bounty Program?

We discuss the Face Time bug that we mention in the last episode, and why Apple hadn’t updated it. But Apple released the update a few hours after we recorded this. But this raises the question of why Apple doesn’t have a bug bounty program. We also discuss a Keychain vulnerability on the Mac, the removal of the Do Not Track feature from Safari, and more.

Check out the latest episode of The Intego Mac Podcast, which I co-host with Josh Long. We talk about Macs and iOS devices, and how to keep them secure.

Intego Mac Podcast, Episode 67: FaceTime, Facebook, Google, Shortcuts, Steganography, and More

Apple had a mean FaceTime bug; then they slapped down Facebook, and Google, for some underhanded app distribution. There are security risks using iOS Shortcuts, and there’s new malware using steganography.

Check out the latest episode of The Intego Mac Podcast, which I co-host with Josh Long. We talk about Macs and iOS devices, and how to keep them secure.