Intego Mac Podcast, Episode 82: How We Use Facebook

We look at an issue that caused Firefox add-ons to not work for a while, and discuss a suggestion about making Apple’s AirDrop more secure. Then we discuss how we use Facebook, and why we don’t use it much any more (and perhaps why you should rethink how you use the service).

Check out <a href=”http://podcast.intego.com/82”>the latest episode of The Intego Mac Podcast, which I co-host with Josh Long. We talk about Macs and iOS devices, and how to keep them secure.

The Next Track, Episode #148 – Spoilers

The Next Track Blue Flat Button2 400pxWe don’t often talk about TV, but this week we discuss some TV series, how people watch TV, and in particular the disappearing experience of appointment TV. And we link this all with iTunes, at least a bit.

Listen to The Next Track: Episode #148 – Spoilers.

Find out more at The Next Track website, or follow The Next Track on Twitter at @NextTrackCast.

Don Norman on how design fails older consumers

As we age, we have more experience with life, which can make us better decision-makers and managers. Crystalized intelligence, it is called, and it gets better with experience. A caveat is that we often face physical changes that designers fail to account for into their work.

Vision deteriorates. The lens of our eyes harden, making focusing more difficult. I used to be able to read tiny text by holding it close to my eyes, but my inability to focus at close distances defeats that activity. Floaters and debris start accumulating inside the eye, which scatters the light on its way to the retina, reducing contrast and making it more difficult to see small, low-contrast objects. For the increasing number of people who have cataract surgery, the eye’s lenses have ben replaced with plastic, which usually have a fixed focus. (Artificial lenses that can be focused are under development.) A flashlight has become an essential item, whether the one built into many phones or carried separately, because illumination makes tiny type easier to read although even then, a magnifying glass might be useful.

I know the feeling. I have been railing for years about things like this. About app developers who don’t offer a choice of font sizes. About web developers who use colored fonts on black backgrounds (see the Movies section of the iTunes Store for some egregious examples of this). About the trend for low contrast fonts against light backgrounds.

The “elderly” demographic – and I’m not officially elderly – is growing, and is one of the largest demographics. Older people tend to have more disposable income. I don’t understand why designers are so solipsistic that they can’t design for everyone.

Source: Don Norman on how design fails older consumers

Why Is Apple Asking for These Documents to Change the Address on a Developer Account?

I have an Apple developer account so I can access beta software for macOS and iOS. I’ve had this account for more than ten years, while living in two countries. In the UK, where I live now, I’m at my third address in six years.

It was time to renew my account, so I went to the Apple developer website to pay for the coming year, and I noticed that I hadn’t changed my address the last time I moved. I proceeded to do so, and was then told that I’d need to upload a document with proof of my address to Apple, something that was never asked before. Here’s the email I received:

Apple dev

I am certainly not uploading a scan of any official government-issued document to any website; I don’t trust anyone to hold on to data that sensitive. (In addition, living in the EU, there are GDPR issues that don’t seem to be addressed.) I’d be happy to upload a utility statement, but certainly not a bank statement. Apple is asking for very sensitive information here, and I find this disturbing.

But why do they even ask for this? This is the first time that they have done so. And what if the account is in the name of a company?

Another point: they only accept documents in nine languages (Brazilian Portuguese, and not Portuguese Portuguese?). What do people in other countries do? Or is it possible that they don’t ask for this document in other countries?

Finally, the upload link doesn’t even work.

Not found

I’m a bit disturbed by this. Apple is requesting very sensitive documents, giving no information about how they are being handled, whether they are compliant with GDPR rules for these documents, and not even saying why they need these documents.

Intego Mac Podcast, Episode 81: Should you worry about MDM software?

Apple has updated Xprotect; what is this? Facebook bans quizzes and useless apps; finally. And we take a close look at MDM software, and how Apple has taken measures against apps that use this technology.

Check out <a href=”http://podcast.intego.com/81”>the latest episode of The Intego Mac Podcast, which I co-host with Josh Long. We talk about Macs and iOS devices, and how to keep them secure.