Intego Mac Podcast, Episode 77: The One About the iPad

We discuss the iPad: how it can replace a computer for some people, how the new iPad mini is a great little device, and how there are some elements of iOS that could be improved to make the iPad even better.

Check out the latest episode of The Intego Mac Podcast, which I co-host with Josh Long. We talk about Macs and iOS devices, and how to keep them secure.

Apple Sued Over Swollen Batteries in Apple Watches – MacRumors

New Jersey resident Gina Priano-Keyser has filed a proposed class action lawsuit against Apple this week in U.S. district court, accusing the company of fraudulent business practices and breach of warranty related to the Apple Watch, according to court documents accessed by MacRumors.

Priano-Keyser alleges that all Apple Watches up to and including Series 4 models are prone to a defect that results in the lithium-ion battery swelling and causing the screen to “crack, shatter, or detach from the body” of the watch “through no fault of the wearer, oftentimes only days or weeks after purchase.”

The plaintiff believes that Apple either knew or should have known that the Apple Watch models were defective before selling them, adding that they pose “a significant safety hazard to consumers” — a “number” of which have suffered “cuts and burns” as a result of the scratched, shattered, or detached screens.

Apple has acknowledged the possibility of swollen batteries in select Apple Watch models in the past, and offered free repairs up to three years after purchase. However, the complaint alleges that the company often attributes the issue to “accidental damage” and thus “refuses to cover repairs” under warranty.

Priano-Keyser states that she purchased an Apple Watch Series 3 in October 2017. In July 2018, while charging, she alleges that the screen “unexpectedly detached” from the watch’s body and cracked. Her daughter “pushed the screen back into place,” but the Apple Watch has been “unusable” ever since.

The plaintiff booked a Genius Bar appointment in August 2018, but upon inspection, she alleges that Apple denied to repair the Apple Watch free of charge under warranty and instead quoted her an out-of-warranty fee of $229 for service.

I follow an Apple Watch group on Facebook, and have long been surprised at how many people have this problem. Members of the group regularly post photos of their watches like this – see the MacRumors article for a photo – and many have said that Apple wouldn’t fix them. (Those with AppleCare are covered, if it’s within the two-year period.)

This is the kind of thing that looks rare, but when I see as many photos of this happening in a group with 17,000 members, it’s clearly not that rare.

Source: Apple Sued Over Swollen Batteries in Apple Watches – MacRumors

Intego Mac Podcast, Episode 76: Apple’s New Services, with Chuck Joiner

Mac podcaster Chuck Joiner joins us to discuss Apple’s new services that were announced this week: news, games, TV, and even a credit card.

Check out the latest episode of The Intego Mac Podcast, which I co-host with Josh Long. We talk about Macs and iOS devices, and how to keep them secure.

The PhotoActive Podcast, Episode 39: Tripods with Mason Marsh

Photoactive 400Many photo situations call for stability, and that means setting up a tripod. But the options when choosing one quickly become complicated: height, weight, materials, price, and don’t forget the head that holds the camera. To help sort it all, we welcome photographer, educator, and former photojournalist Mason Marsh to the show.

Listen to PhotoActive, Episode 39: Tripods with Mason Marsh.

Find out more, and subscribe to the podcast, at the PhotoActive website. You can follow The Next Track on Twitter at @PhotoActiveCast to keep up to date with new episodes, and join our Facebook group to chat with other listeners and participate in photo challenges and more.

The Next Track, Episode #142 – Why Wi-Fi Is Important for Your Home Media Use

The Next Track Blue Flat Button2 400pxMost people depend on wi-fi to get data from one device to another in their home. This is the case for music and video, and having good wi-fi ensures that you can enjoy your home media without any glitches.

Listen to The Next Track: Episode #142 – Why Wi-Fi Is Important for Your Home Media Use.

Find out more at The Next Track website, or follow The Next Track on Twitter at @NextTrackCast.

Apple Solidifies Its Transition to a Services Company

It’s no surprise that Apple is changing. As we’ve seen in the past couple of years, smartphone sales are flat, and the company’s other hardware doesn’t make the splash in the market that it used to. Sure, the Apple Watch is selling well, with Apple taking more than half of the global smartwatch market, and the company’s wearables—the Apple Watch and AirPods—are “approaching the size of a Fortune 200 company,” according to Tim Cook.

Apple knows that the hardware market is getting tougher, as smartphones become commodified and price pressure will make it difficult for the company to maintain the current prices and margins of their flagship devices. In early 2017, Apple said that they would double their services revenue by the end of 2020, and the company is on target to do so, even if the growth in services income is slowing.

Apple’s March 25 event was interesting in that the company did not present any new hardware (but had updated a number of products the previous week, without any fanfare). It opened with an explanation of what “services” are. This was a curious choice, as though the presentation was more for shareholders than consumers or the press.

Apple introduced several new services on March 25: news, TV, games, and a credit card. (Read our overview of the March 25 event.) These services are going to help Apple solidify its non-hardware income, but also start pointing toward a potential bundle of services from the company.

Read the rest of the article on The Mac Security Blog.