Apple’s bug reporting system: An impractical black hole that’s frustrating to use

Developers work hard to deal with bugs, and Apple is no stranger to this problem. To manage bugs and software, Apple has the Apple Bug Reporter at bugreport.apple.com. This portal allows developers and users of Apple’s public beta software to file bug reports, explaining what went wrong, with which app, and under which circumstances. It’s a useful tool, but not without problems.

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