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Developers Outsource Support to Google Groups: Fail

Yesterday, I bought TaskPaper, a simple to-do list manage from the Mac App Store. I had a reproducible crashing issue, and wanted to contact support. But support is only available via Google Groups. So, I had to post this review on the Mac App Store, in hopes I would get a reply. I shouldn’t have […]

Home Theater, “HD” Audio, and What I Don’t Understand

I find the whole home theater thing a huge frustration. The number of cables I have to use to connect a blu-ray player, an Apple TV and a satellite TV box is astounding. The amount of time I had to spend to set everything up and getting it working correctly is also far more than […]

A Poorly Conceived Download Process: VMware Fusion

I run VMware Fusion occasionally on my Mac, for the few Windows programs (mostly go programs) that interest me. Today, the company released an update for this program, and I tried to use the built-in auto-updater. It downloaded the update (with no indication of how big the update was, and no progress bar showing how […]

iWant for iTunes: More Font Size Options

I got a new Apple 27″ Cinema Display today. It’s a beautiful screen, and I especially like the ability to make my iTunes window bigger. I can display more columns than before, seeing much more information about my music. However, given the higher pixel density of the screen (there are more pixels per inch than […]

Why Do I Have To Create a Google Account to Get Support for Third-Party Software?

I’m an avid user of RSS to follow the news, and I use NetNewsWire to manage my RSS feeds and read the news that interests me. I’ve been having a problem with the program occasionally (that is, often enough that it’s annoying) retrieving RSS items on some feeds that are a year old. This happens […]

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Writings about Macs, music, and more by Kirk McElhearn